Have A Nice Day! :)

Ok...pc crashed and needed to reinstall some apps...started with ObjectDock..."serial# wrong!?" I haven't even tried others so I don't get frustrated. So anyone know what the problem is? These are all paid for apps with serial#'s downloaded from Stardock and "should" be valid! Is this going to continue into the future?


Comments (Page 4)
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on Sep 04, 2018

WebGizmos

Same thing...won't activate.

Need more than that, Web.... I need to know if you get the same error

WebGizmos

"Application start: 2018-8-29 17.30.4

Downloading test internet data...

Download: success

Test internet data - failed

or something new

on Sep 04, 2018

sdRohan

Quoting WebGizmos,


Same thing...won't activate.

Need more than that, Web.... I need to know if you get the same error

Quoting WebGizmos,


"Application start: 2018-8-29 17.30.4

Downloading test internet data...

Download: success

Test internet data - failed

or something new

Like I said..."same thing" aka "same error"...it doesn't activate...I get the same errors I've been getting...nothing new.

on Sep 05, 2018

So what's the deal? Am I ever going to get to use my ObjectDock again? I think this is dragging on long enough now.

on Sep 05, 2018

WebGizmos

So what's the deal? Am I ever going to get to use my ObjectDock again? I think this is dragging on long enough now.

Easy, Web.......... I am doing what I can to get a decade old legacy app working for you.  Finding dev time, and justifying it, is not as easy as you may believe.

on Sep 05, 2018

WebGizmos

So what's the deal?

I PM'd you a new key, Web - make sure you use it and only have version 1.9 installed - you can use the purge to get rid of all and start fresh:

https://forums.stardock.com/485816/objectdock-support-faq#reinstalling

----------------
Sean Drohan
Stardock Customer Service Manager

on Sep 05, 2018

sdRohan


Quoting WebGizmos,

So what's the deal?



I PM'd you a new key, Web - make sure you use it and only have version 1.9 installed - you can use the purge to get rid of all and start fresh:

https://forums.stardock.com/485816/objectdock-support-faq#reinstalling

----------------
Sean Drohan
Stardock Customer Service Manager

Thanks Rohan...

ok...got the key...did the purge...rebooted the pc...reinstalled OD 1.90...did not activate again.

I know Stardock Central doesn't work anymore...but do I maybe need it installed anyway?

on Sep 06, 2018

WebGizmos

ok...got the key...did the purge...rebooted the pc...reinstalled OD 1.90...did not activate again.

Try again, please.

on Sep 06, 2018

sdRohan


Quoting WebGizmos,

ok...got the key...did the purge...rebooted the pc...reinstalled OD 1.90...did not activate again.



Try again, please.

BINGO!  NASA We have liftoff!  Thank you so much for all your hard work Rohan!  Not sure what you did but it finally worked and activated!  

on Sep 06, 2018

Now THAT is what I call perseverance and GREAT tech support.

on Sep 06, 2018

JcRabbit

Now THAT is what I call perseverance and GREAT tech support.
 

on Sep 06, 2018

Very glad to hear it. 

To be completely honest, the extent of my involvement here was was some testing and being an skillful nagger to this man:

T-Man
https://forums.stardock.com/user/3

Don't go crazy thanking him - I need him to stay humble to do stuff for me

Again, glad it worked for you, WebGizmoz, and thanks for your patience. 

Sean Drohan
Stardock Support Manager

on Sep 06, 2018

sdRohan

Very glad to hear it. 

To be completely honest, the extent of my involvement here was was some testing and being an skillful nagger to this man:

T-Man
https://forums.stardock.com/user/3

Don't go crazy thanking him - I need him to stay humble to do stuff for me

Again, glad it worked for you, WebGizmos, and thanks for your patience. 

Sean Drohan
Stardock Support Manager
Gotcha Drohan! Huge thanks again and your welcome! Just tell T-man thank you as well. Have it all backed up now as well.  

Now...if we could only get the weather docklet working!  

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