Blue Screen Problem

Any ideas what?

Published on September 16, 2018 By WebGizmos In WinCustomize Talk

Ok...for the past month I've been getting these blue screen mini dumps after a loud buzzing...then it shuts down and restarts. I have no idea what the problem is...it's says a hardware problem but that's it. I got this after the last mini dump when it restarted....

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008061028
BCP3: 00000000BE000000
BCP4: 0000000000800400
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091618-51527-01.dmp
C:\Windows\Temp\WER-65177-0.sysdata.xml

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So I have no idea what to fix...any insight would be great!

Comments

JuniorCrooks

on Sep 16, 2018

I had something similar a couple weeks ago. My problem was the sound card and the driver. I installed the card in a different slot and updated the driver and my issue went away.

Have you checked device manager to see if there are any errors? Are your drivers up to date, especially your video drivers?

Are you using a SSD?

WebGizmos

on Sep 16, 2018

Yes, yes, yes and no. Would be great if these things gave you a better report of these events. The only notice I got was the one I posted above.

JuniorCrooks

on Sep 16, 2018

This guy had the same error and he fixed it with a bios and driver update, not sure if that will work for you but you can check this out. http://www.tomshardware.com/answers/id-1627817/bsod-bccode-124.html

AzDude

on Sep 16, 2018

Hello,

Sorry to hear you are having issues.

Do you have a customer service number you can call for your brand PC ?

your info might mean something to them , maybe ?

AzDude
Stardock Community Assistant

DaveRI

on Sep 16, 2018

a loud buzzing

Can you at all tell where that is coming from? Or do you mean buzzing through the speakers?

AzDude

on Sep 16, 2018

Hello,

I had a set of head phones once that the connector went bad causing a problem

with the sound card even after un pluged,

Once I tried a new head phone set problem fixed itself and all good again .

AzDude
Stardock Community Assistant

WebGizmos

on Sep 16, 2018

DaveRI

reply 5

a loud buzzing

Can you at all tell where that is coming from? Or do you mean buzzing through the speakers?

Uh yeah....through the speakers.

WebGizmos

on Sep 16, 2018

I just updated all my drivers...so we shall see if it happens again. It's usually been a few weeks between blue screens

mike3384

on Oct 14, 2018

May be a bad RAM or HDD issue.

Uvah

on Oct 14, 2018

I had something like that a while ago. Loud buzzing then a blue screen and text saying it encountered a problem and needs to shut down. Something about a thread being stuck in I think it said a device driver. I looked in the event viewer.

WebGizmos

on Oct 15, 2018

Updated all drivers and solved the problem.

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